Aesthetic Business Training and Consulting
Aesthetic Business Training and Consulting at MINT Aesthetics
You design the day. You select the topics. Our list, provided in this brochure, is just the beginning. Generated from feedback by clients just like you, this list organizes some of the most discussed topics over the many years we’ve been working with clinics. We will put together an agenda, customized for those attending front desk staff, investors, medical directors, providers…anyone that would benefit from the agenda we develop together. It can be challenging to find another clinic in your area that will allow you to walk through, ask questions, take pictures. Come check us out! We will share our successes and failures!
Creating Lifelong Customers- course overview -
We must understand that a medspa is a retail business, not a medical practice. As such, we must offer a level of customer service that is simply extraordinary. This starts from the first phone call, to the way clients are greeted at the front desk, through consultations, performing treatments, and follow-up.
Performing the Ultimate Consult- course overview -
The consultation is where you make your money! Nothing will grow your business faster that performing consultations that literally blow your clients away. It is the very best place to market your services, begin to develop long-term relationships, and establish your credibility.
Marketing- course overview -
Our clinic, AesthetiCare, is growing faster than we ever have, and we are spending less on marketing than anytime in our history. How can we achieve this? We focus on grassroots, face-to- face marketing instead of traditional marketing vehicles.
Front Desk Skills- course overview -
Your front desk if vital to your success and too often overlooked. They must be well-versed in all your services and have the right personality to succeed in a very public position.
Hiring and Retaining the Best Talent- course overview -
Nothing is more difficult in our industry than finding, training, and keeping top-level employees. Your staff must be your #1 focus.
The anatomy of a successful Open House- course overview -
We host two Open House events each year at AesthetiCare. Our most recent event, held on September 21st, 2016 generated over $370,000 of revenue.
Equipment and product selection- course overview -
It is our belief that 60%+ of all aesthetic equipment and products are nothing more than snake oil. Nothing hurts an aesthetic business more than spending six figures on a device, only to have it being used as a coat rack a year later because it just doesn’t deliver results.