Creating Lifelong Customers

Creating Lifelong Customers

We must understand that a medspa is a retail business, not a medical practice. As such, we must offer a level of customer service that is simply extraordinary. This starts from the first phone call, to the way clients are greeted at the front desk, through consultations, performing treatments, and follow-up. Amazing customer service is virtually free, but takes a huge amount of focused and consistent effort by every member of your team. Let us show you how to create “Nordstom level” customer service in your aesthetic practice. We are in a business that is defined by the relationships we are able to build. Your goal with every client you see is to make them a client for life. Let Mint show you techniques to develop a loyalty from your clients that is so strong, they will never want to go elsewhere.