Front Desk Skills

Front Desk Skills

Your front desk if vital to your success and too often overlooked. They must be well-versed in all your services and have the right personality to succeed in a very public position. Answering the phone properly is a must if you want to maximize the number of new consultations you are able to book. We will teach a simple and effective structure to answering the phone that your entire staff will follow. As well, we will teach how your front desk staff can be an important part of your marketing effort and help retain clients for life.