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BUSINESS CONSULTING

Customer Service
Training

Choose your training format

Your training options for Customer Service

Online E-courses

REWRITE Learn each step of The Perfect Consultation whenever and wherever you are. You'll learn the details for each piece of the consultation to successfully create new clients.

Hands-On Training

REWRITE Join us in Kansas City for a day of business training as you learn the details of The Perfect Consultation alongside one of our experienced team members.

Virtual Training

REWRITE Remotely connect with an experienced member of our team to discuss the details of The Perfect Consultation via Zoom and address your specific needs.

Expand Your Knowledge

What You'll Learn

Best Practices

Throughout our clinic's 20+ years of operations, we have continued to fine tune our customer experience. See how we have set up our clinic to cultivate an environment of excellence for our customers.

Difficult Clients & Cases

No matter how hard we try, not every client who walks through the door will be pleased with their experience. We strive to provide you with a helpful tips and tactics for navigating difficult situations while maintaining incredible customer service.

Real Examples

By showcasing concrete examples of how we handle various customer interactions, organize our front desk team, and train our staff to manage client experiences, we aim to guide other clinics in implementing exemplary service and delivering exceptional customer experiences.

Phone Skill Examples

By observing a real-scenario interaction, you can witness firsthand our customer service techniques, communication skills, goals, and best practices to empower your own team in enhancing their own phone call processes and deliver outstanding service.
Results-Driven Success

Master
Customer Service

communicate-value-icon

Communicating
Value

teach-skin-icon

Teaching
Skin Anatomy

create-plans-icon

Creating Service
& Skincare Plans

showcase-results-icon

Showcasing
Results

Nationally Certified Training Team

Learn from Industry Leading Experts

We believe in practicing what we preach, which is why we only train on treatments we offer in our own clinic. We’ve spent extensive time perfecting our protocols, testing alternative products, vetting new technologies, learning advanced settings, and training the best providers in the industry. Our trainers are leaders in their field and work diligently to learn the best training practices to provide the best experience for your team. 

MINT CUSTOMER SERVICE EXPERTS

Matt Taranto

MANAGING PARTNER

Kathy Taranto

MANAGING PARTNER | CMLI, CMLT

RIck Dunn

AESTHETICARE OFFICE MANAGER

Tracie Duke

ASSISTANT MANAGER

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