Front Desk for Staff

Course Description

The front desk is the heartbeat of a successful medspa, playing a vital role in creating exceptional client experiences. With numerous responsibilities, from welcoming clients to answering phones and handling onboarding, the front desk team sets the tone for the entire practice.

In this course, you will learn practical strategies to elevate your front desk skills. From providing outstanding customer service to mastering efficient processes and effective communication, this training will equip you with the tools needed to deliver excellence at every client touchpoint.

What Will You Learn?

Onboarding Phases
Answering the Phone
The Front Desk Manual
Best Practices for Front Desk Managers

Who Is This For?

Front Desk – Learn the best practices delivering outstanding customer service and supporting providers
Providers – Understand the intricacies of the front desk and what information is accessible to you to better treat your clients

Nationally Certified Training Team

Learn from Industry Leading Experts

We believe in practicing what we preach, which is why we only train on treatments we offer in our own clinic. We’ve spent extensive time perfecting our protocols, testing alternative products, vetting new technologies, learning advanced settings, and training the best providers in the industry. Our trainers are leaders in their field and work diligently to learn the best training practices to provide the best experience for your team.

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MINT Aesthetics is an industry leader in high quality medical aesthetic consulting and training, empowering practice owners and providers to take control of their learning, grow their business, and deliver amazing results.