We’re back! Join us for an episode each week to learn what we’ve done that’s taken our medspa from bump-in-the-road to Best Place to Work nominee.

A successful med spa business model doesn’t automatically translate to every new partnership, equipment purchase, or service line. In this episode, host Kat Taranto shares three costly lessons from building a four-location, $20M Aestheticare Medspa. Kat explains how these experiences changed her approach to evaluating business partners, conducting equipment demos, gathering team feedback, and structuring wellness operations. From documenting partnership exit strategies to assigning clear ownership of patient support tasks, she shares the questions she now asks before making major decisions.