How to Leverage Your Front Desk Team

How to Leverage Your Front Desk Team
Kat Taranto
Live virtual • Free
Your front desk team does more than answer phones and schedule appointments. They play a critical role in the patient experience, converting inquiries into bookings, and driving revenue. Learn how to equip your front desk with the right training, processes, and tools, including AI, to improve efficiency, strengthen patient communication, and turn everyday interactions into opportunities for growth.
What You'll Learn
- • Turning inquiries into booked appointments
- • Equipping staff to confidently answer patient questions
- • Improving scheduling and follow-up processes
- • Using AI and automation to support front desk operations
- • Measuring front desk performance and revenue impact
Kat Taranto
Tuesday Training Session
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