Front Desk for Managers

Course Description

The front desk is essential to a successful medspa, but managing this critical area can be more challenging than it seems. With numerous processes, moving parts, and a constant need for excellence, the front desk brings a unique level of complexity to many clinics.

In this course, AesthetiCare’s General Manager, Tracie Duke, shares her expert insights on managing a front desk and support staff for a practice with over 20 years of success. From hiring to scheduling, she provides the guidance you need to build and operate an outstanding team.

What Will You Learn?

The Hiring Process
Onboarding Phases
Answering the Phone
The Front Desk Manual
Best Practices for Front Desk Managers

Who Is This For?

Managers – Learn the best practices for managing the front desk and support staff team
Front Desk – Learn about the science, treatment process, and post operative care to be able to confidently answer questions and concerns
Clinic Owners – Understand the intricacies of the front desk, the resources needed to be amazing, and how to optimize your team

Nationally Certified Training Team

Learn from Industry Leading Experts

We believe in practicing what we preach, which is why we only train on treatments we offer in our own clinic. We’ve spent extensive time perfecting our protocols, testing alternative products, vetting new technologies, learning advanced settings, and training the best providers in the industry. Our trainers are leaders in their field and work diligently to learn the best training practices to provide the best experience for your team.

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MINT Aesthetics is an industry leader in high quality medical aesthetic consulting and training, empowering practice owners and providers to take control of their learning, grow their business, and deliver amazing results.