Onboarding is an essential—and often overlooked—part of running a business. If a team member’s training is less than exceptional, they begin their role at a disadvantage. To avoid this, Kathy is sharing the onboarding process we use at AesthetiCare. From front desk to our most seasoned nurses, here’s the process of how they excelled to greatness in their respective roles. 

Watch or Listen

In today’s discussion:

Share the core values of your practice

Getting everyone involved in marketing

Touch base after 90 days

Specialized onboarding by role

The front Desk onboarding process

Cheat sheets for your front desk

The front desk manual

Answering the phone 

Reviewing phone call recordings

Aesthetician onboarding process

Utilizing the MINT e-courses

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