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Course Description

This course covers customer service topics key to building a successful team for your medspa. Customer service is the front line of client relationships and information, so it’s critical that your team is well trained on managing customer interactions, dealing with difficult clients, scheduling appointments, and more. 

It’s important for your whole team to have an understanding of customer service processes to keep your office running smoothly. We have designed this course for your whole team—not just the front desk. From phone calls to difficult situations, this course will provide some best practices for your clinic. 

What will you learn?

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