Beyond the providers and front desk staff, there is a lot of work behind the scenes within an aesthetics practice—enter clinic managers! From building relationships with the staff to handling client complaints, the job is never done. Exceptional managers, like Tracie Duke of AesthetiCare, make these tasks seem small. Tracie has worked at AesthetiCare for nearly 5 years as the Assistant Manager. Her poise, intention, and thoughtfulness have gained her massive respect from her staff and the executive team alike. She continues to build her skills by developing leadership and management style as her experience grows. Join the conversation as Kathy talks with Tracie about her day-to-day responsibilities, team building tactics, quality reporting benefits, and more! 

In this episode we discuss:

  • Hiring process within the clinic
  • Evaluating equipment for purchase
  • The benefits of having quality reports
  • Creating a positive company culture
  • Taking the time to build relationships with your team

MINT Training Resources based on today’s discussion:

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